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Privacy Policy

Speedx.io (our website) is provided by Speed Xpress Inc. trading as SpeedX (‘we’, ‘our’ or ‘us’). We are the controller of personal data obtained via our website, meaning we are the organization legally responsible for deciding how and for what purposes it is used.

We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are and how and why we collect, store, use and share any information relating to you (your personal data) in connection with your use of our website. It also explains your rights in relation to your personal data and how to contact us or a relevant regulator in the event you have a complaint.

This Policy applies to

This policy applies to the Website only. If you link to other third-party websites, platforms, and applications (“Third-Party Sites”), these Third-Party Sites may have their own privacy policies and terms and conditions which SpeedX encourages all parties to review before engaging any Third-Party Sites. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. In addition, these sites or services, including their content and links, may be constantly changing.

Personal data we collect about you

The personal data we collect about you depends on the particular activities carried out through our website (i.e. contact forms & customer service inquiries). We will collect and use the following personal data about you:

  • Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register on the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards.
  • Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
  • Other Data: Information about the services we provide to you. Your account details, such as username and login details, should you volunteer them when creating an account (this is not available to all end-users).

Providing this personal data is necessary to access and use our website and its services, except in cases where we indicate that submission is optional.

How your personal data is collected

We collect personal data from you:

  • directly, when you enter or send us information, such as when you fill out a contact us form, book a call with our team, utilize our customer service portal, contact us.

and

  • indirectly, such as your browsing activity while on our website; we will usually collect information indirectly using the technologies explained in the section on ‘Cookies’ below

How and why we use your personal data

Under data protection law, we can only use your personal data if we have a proper reason, eg:

  • where you have given consent
  • to comply with our legal and regulatory obligations
  • for our legitimate interests or those of a third party
  • improve our products and your experience on our website;
  • contact potential clients regarding products and services which may be of interest;
  • to provide products or services that are requested from us;
  • facilitate contractual negotiations;
  • communicate business or job opportunities; and
  • identify contractual responsibilities.

A legitimate interest is when we have a business or commercial reason to use your personal data, so long as this is not overridden by your own rights and interests. We will carry out an assessment when relying on legitimate interests, to balance our interests against your own.

Marketing

We may use your personal data to send you updates (by email, text message, telephone or post) about our products AND/OR services.

We have a legitimate interest in using your personal data for marketing purposes. This means we do not need your consent to send you marketing information. If we change our marketing approach in the future so that consent is needed, we will ask for this separately and clearly.

You have the right to opt out of receiving marketing communications at any time by:

  • contacting us at marketing@speedx.io
  • using the ‘unsubscribe’ link in emails or ‘STOP’ number in texts

We may ask you to confirm or update your marketing preferences if you ask us to provide further products AND/OR services in the future, or if there are changes in the law, regulation, or the structure of our business.

We will always treat your personal data with the utmost respect and never sell it with other organizations outside the SpeedX group for marketing purposes.

Who we may share your personal data with

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • 3rd Party Providers That Work With Us to Perform Services: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

We or the third parties mentioned above occasionally also share personal data with:

  • our external auditors, i.e. in relation to the audit of our accounts, in which case the recipient of the information will be bound by confidentiality obligations
  • our and their professional advisors (such as lawyers and other advisors), in which case the recipient of the information will be bound by confidentiality obligations
  • law enforcement agencies, courts, tribunals and regulatory bodies to comply with our legal and regulatory obligations
  • other parties that have or may acquire control or ownership of our business (and our or their professional advisers) in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or in the event of our insolvency—usually, information will be anonymized but this may not always be possible. The recipient of any of your personal data will be bound by confidentiality obligations

Cookies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies but be aware that such action could affect the availability and functionality of the site.

Your rights

You generally have the following rights, which you can usually exercise free of charge:

  • The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details as provided in How to Contact Us.
  • The right to access the personal data we hold about you.
  • The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.
  • The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold.
  • The right to restrict (i.e. prevent) the processing of your personal data.
  • The right to object to us using your personal data for a particular purpose or purposes.
  • The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.


If you would like to exercise any of those rights, please email, call or write to us—see below: ‘How to contact us’.

Keeping your personal data secure

We have appropriate security measures to prevent personal data from being accidentally lost, or used or accessed unlawfully. We limit access to your personal data to those who have a genuine need to access it. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

Changes to this privacy policy

We may change this Privacy Policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be immediately posted on our site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on 02/11/2025

How to contact us

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:

Email address: help@speedx.io / marketing@speedx.io             

Postal Address: 3333 New Hyde Park Rd, Suite 316 New Hyde Park, NY 11042